How to Create an Arattai Business Platform Account
Choose the Right Account Type
Before you sign up, decide which account type fits your situation.
| Business account | BSP account |
Who it is for | A company messaging its own customers, such as a retailer or a restaurant chain | A partner or reseller managing messaging for several client companies |
What you create | A company account that holds one or more businesses you own | A BSP account that helps manage client companies added under it |
How to Sign Up as a Business Account
Go to the Arattai Business Platform sign-up page.
Enter your first name and last name.
Enter your business email address. This becomes your sign-in address and the address Arattai uses for account communication, including verification updates.
Create a strong password.
Enter your company name.
Select your time zone, country and state. Arattai Business Platform currently supports Indian businesses only.
Review the Terms of Service and Privacy Policies, then select the checkbox to agree. Select Sign up.
A one-time password is sent to your email address. Enter the OTP on the Verify your sign-up page and select Verify. Your account is created once your email is verified.
Note: If you are signing up as a BSP, contact Arattai support at support@arattaibusiness.in.What Your Account Looks Like After Sign-up
Your account is organised into three levels:
Company: the account you create at sign-up. It holds every business and number in your account.
Business: a brand, outlet or product line under the company. Each business has its own templates, mini apps and test recipients, and carries its own verification status.
Number: an Arattai Business Account your customers can message. Each business can have multiple numbers under it.
What's Available on the Platform
Messaging APIs: two types: customer-initiated messaging (opens a free 48-hour reply window) and business-initiated messaging (pre-approved promotional, transactional or authentication messages).
Mini apps: lightweight web pages that open inside Arattai, letting customers browse a catalogue, check a booking or complete a task without leaving the chat.
Test recipients: developer Arattai accounts you can freely message for testing, before going live.
Wallet: a prepaid balance that template messages draw from. You are only charged for messages that are delivered.
Developer tools: access tokens and webhooks for connecting your systems to Arattai Business Platform.
What Happens After You Sign Up
Signing up creates your company on the platform, but there are a couple of steps before you can reach your real audience.
You can start building straight away by adding a business, linking a phone number and adding test recipients. To message real customers, your company needs to go through verification.
Related Articles