How to Invite and Manage Users on Arattai Business Platform

How to Invite and Manage Users on Arattai Business Platform

Invite people individually so their access can be managed, paused and removed separately from yours. You will find this under User management, inside Access management in the left navigation.


Before You Start

Verify your company first  . You cannot invite additional users until your company is verified.

→ Account Limits before Verification


How to Add a User  

  1. Go to Access management and open User management.

  2. Select Add user.

  3. Enter the user's name and email address.

  4. Select Invite. The console confirms with "User added and invite sent."



NotesNote: Currently, all invited users are added as administrators with full account access. Role-based access management with more granular permissions is on the roadmap.


How to Resend an Invite  

An invite expires after 30 days if it is not accepted. To resend an invite:

  1. Find the person whose invite has not been accepted.

  2. Open the menu at the end of their row.

  3. Select Resend invite.


How to Edit a User  

Open the user's details and select Edit to update their name. The email address cannot be edited after it has been added.


How to Delete a User  

To remove access for a user:

  1. Open the user's details.

  2. Select Delete from the more options menu.


Edit Your Own Profile  

You can update your own profile name from your profile settings.

  1. Click on your profile icon in the top-right corner.

  2. Select Edit Profile.


Re-authentication on Sensitive Areas  

Some parts of the console, such as Access tokens, ask you to confirm your identity before continuing, even though you are already signed in. Confirm with your password or an OTP.