Arattai Business Platform Refund Policy

Arattai Business Platform Refund Policy

You can request a refund on your most recent top-up within a certain period, in case the payment was made by mistake.


How to Request a Refund  

Write to support@arattaibusiness.in with your refund request.


Refund Eligibility by Age of Top-up  

Age is measured from the date of the top-up to the date of the request.

Age of the top-up

Maximum refundable

0 to 30 days

100% of the top-up

31 to 60 days

50%

61 to 90 days

25%

Over 90 days

Not refundable


How the Refundable Amount Is Calculated  

  • The refundable amount is the lower of the unused balance and the ceiling for that age band.

  • Credits already consumed are not refundable.