Warning: This cannot be undone. Deleting a number stops every automation running through it and removes it from your customers' reach.

What Happens When You Delete a Number  

• Your automations stop. Any integration sending from this number starts failing. Webhooks configured against it stop delivering.

• Customers can no longer reach you on it. The number disappears from search and from your business profile.

• It is not reversible. Re-adding the same number means going through OTP verification and profile setup again, and it does not restore what was there.
  

  
  

What Stays  

Templates and mini apps belong to the business, not the number, so they are not deleted. What ends is this number's use of them. Other numbers under the same business carry on unaffected.

Before You Delete

Before you delete a business number, check:

• Whether customers have active conversations on this number.

• Which integrations send from it.

• Which webhooks are configured against it.

• Whether it is the only number under its business, in which case that business can no longer message anyone.
  

  
  

How to Delete a Number  

1. Go to the Numbers module.

2. In the Number list, find the row for the number you want to remove.

3. Select the More menu at the end of the row.

4. Choose Delete.

5. Confirm the deletion.
   

   
   

Related Articles

• How to Add a Phone Number

• How to Delete a Business