How to Add a Business to Arattai Business Platform

How to Add a Business to Arattai Business Platform

A business is a brand, outlet or product line under your company. It owns its own numbers, templates and mini apps, and is tracked separately for spend and delivery.

When You Need More Than One Business  

If your company runs a single customer-facing business, one business unit is all you need. Create more when you run operations that should look and behave separately to customers, for example, a restaurant group with different concepts, a retailer with regional storefronts, or distinct product lines with their own identity.

Each business keeps its own verification status, so one being under review or rejected does not affect the others. Billing stays consolidated at company level.


How to Add a Business  

  1. Go to the Business section, select Add business.

  2. Enter the business name and set a business picture, then select Create Business.

If your company is already verified, you will be prompted to verify this newly created business. You can apply for verification now, or skip to do it later.

  • If your business is the same legal entity as your verified company, you can use the company's details for verification and it is marked verified immediately.

  • Otherwise, continue through authorised representative verification and document upload.


After You Submit for Verification  

The business appears in the list with Verification in process. While it is under review, messaging from it is limited to test recipients.


The Business List: What Each Column Shows  

Column

What it shows

Business name

Display name, logo, and a copyable Business ID used to reference the business through the API

Numbers

Linked phone numbers, or an Add number link if none are linked yet

Status

Unverified, Verification in process, Verified or Rejected

Spend MTD (Month to Date)

Month-to-date spend attributed to this business

Deliverability

How reliably this business's messages are arriving

Last modified

When the business was last changed

 

How to View or Edit a Business  

  1. Go to the Business section, and find the business you want to edit.

  2. Select the  more menu at the end of the row.

  3. Choose View to see full details, or Edit to update the business name and business image.